Privacy Policy

Tracey Hope-Ross DBA Starry Skies Design

Operating as Find Your Rage and Find Your Magic

Effective Date: May 19, 2026 | Last Updated: May 19, 2026

1. INTRODUCTION AND OVERVIEW

Welcome to Find Your Rage (findyourrage.com) and Find Your Magic (findyourmagic.shop), both operated by Tracey Hope-Ross DBA Starry Skies Design ("we," "us," or "our"). We are committed to protecting your personal information and your right to privacy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites findyourrage.com and findyourmagic.shop, purchase our products or services, register for webinars or training events, or otherwise interact with us. Please read this policy carefully. If you disagree with its terms, please discontinue use of our sites.

This policy applies to all information collected through our websites, online store, digital products, subscription services, course and membership platform, email communications, and any related services, sales, or marketing.

2. INFORMATION WE COLLECT

We collect information that you provide directly to us, information collected automatically when you use our websites, and information from third-party services.

2.1 Information You Provide Directly

When you interact with our websites or services, you may provide:

• First and last name

• Email address

• Phone number

• Physical mailing address (required for subscription box delivery)

• Payment information (processed securely through Shopify Payments and PayPal)

• Account login credentials for our course and membership platform

• Communications and correspondence you send to us

• Any other information you choose to provide through forms, surveys, or direct communication

2.2 Information Collected Automatically

When you visit our websites, certain information is collected automatically, including:

• IP address and approximate geographic location derived from IP address

• Browser type, version, and language settings

• Device type, operating system, and device identifiers

• Pages visited, time spent on pages, and navigation patterns within our sites

• Referring website or source that brought you to our site

• Date and time of your visit

• Cookie identifiers and session data (see Section 4 for full details)

3. HOW WE COLLECT YOUR INFORMATION

We collect information through the following methods:

• Direct submission through opt-in forms, checkout forms, account registration forms, webinar registration forms, and contact forms on our websites

• Automatic data collection through cookies, web beacons, pixels, and similar tracking technologies when you visit our websites

• Payment processing through Shopify Payments and PayPal when you make purchases

• Course and membership platform through GoHighLevel when you access digital products or membership content

• Webinar registration and attendance through Zoom

• Email marketing through Klaviyo when you subscribe to our communications

4. COOKIES AND TRACKING TECHNOLOGIES

We use cookies, pixels, and similar tracking technologies to collect and store information about how you interact with our websites. This section explains the types of tracking technologies we use and how you can control them.

4.1 Types of Cookies We Use

Strictly Necessary Cookies:

These cookies are essential for our websites to function properly. They enable core functionality such as shopping cart management, secure checkout, account login, and session management. These cookies cannot be disabled without severely affecting your ability to use our sites.

Performance and Analytics Cookies:

We use Google Analytics to collect information about how visitors use our websites, including which pages are visited most often, how long visitors stay, and where traffic comes from. This information is used in aggregate to improve our websites. Google Analytics may set cookies on your browser. You can opt out of Google Analytics tracking by visiting https://tools.google.com/dlpage/gaoptout.

Advertising and Targeting Cookies:

We use the Facebook Pixel on our websites. This tracking technology allows us to measure the effectiveness of our Facebook and Instagram advertising, build audiences for remarketing campaigns, and show you relevant advertisements on Facebook and Instagram after you have visited our sites. The Facebook Pixel may set cookies on your browser. You can learn more about Facebook's data practices and opt out at https://www.facebook.com/help/568137493302217.

Remarketing:

We run remarketing and retargeting advertising campaigns. This means that after you visit our websites, you may see advertisements for our products and services on other websites, on Facebook, and on Instagram. This is made possible through cookies and pixel tracking technology described above.

4.2 Managing Cookies

You have several options for managing cookies:

• Browser settings: Most browsers allow you to refuse or delete cookies. Please consult your browser's help documentation for instructions.

• Google Analytics opt-out: Visit https://tools.google.com/dlpage/gaoptout

• Facebook ad preferences: Visit https://www.facebook.com/ads/preferences

• Digital Advertising Alliance opt-out: Visit https://optout.aboutads.info

5. HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

• To process and fulfill your orders for digital products, physical subscription boxes, and other purchases

• To create and manage your account on our course and membership platform

• To deliver digital products and provide access to course and membership content

• To ship physical subscription boxes and other physical products to your address

• To register you for and communicate about webinars and live training events

• To send you marketing emails approximately quarterly, including newsletters, product announcements, and promotional offers, when you have opted in to receive such communications

• To respond to your inquiries, customer service requests, and support needs

• To send you transactional communications such as order confirmations, shipping notifications, and account-related notices

• To improve and optimize our websites, products, and services

• To analyze how our websites are used and how our marketing performs

• To run remarketing advertising campaigns on Facebook and Instagram

• To comply with legal obligations and enforce our terms and policies

6. THIRD-PARTY SERVICE PROVIDERS

We share your information with third-party service providers who assist us in operating our websites and providing our services. These providers are contractually obligated to protect your information and are prohibited from using your personal data for any purpose other than providing services to us.

Our current service providers include:

• Shopify: E-commerce platform hosting our online store at findyourmagic.shop and processing transactions. Privacy policy: https://www.shopify.com/legal/privacy

• Shopify Payments: Payment processing for purchases made on our website. Your payment card information is processed directly by Shopify Payments and is never stored on our servers.

• PayPal: Alternative payment processing. When you choose to pay via PayPal, your payment information is processed directly by PayPal. Privacy policy: https://www.paypal.com/us/legalhub/privacy-full

• GoHighLevel: Customer relationship management platform, course and membership delivery, and marketing automation. Your account information, course progress, and associated data are stored within GoHighLevel's platform.

• Klaviyo: Email marketing platform used to send and manage our email communications. Your name and email address are stored in Klaviyo when you subscribe to our mailing list.

• Zoom: Webinar and live training platform. When you register for or attend our webinars, your registration information and attendance data are processed by Zoom. Privacy policy: https://explore.zoom.us/en/privacy

• Google Analytics: Website analytics service provided by Google LLC. Privacy policy: https://policies.google.com/privacy

• Meta (Facebook/Instagram): Advertising platform and pixel tracking. Privacy policy: https://www.facebook.com/privacy/policy

We do not sell, rent, trade, or otherwise share your personal information with third parties for their own marketing purposes. We do not share your data with partners for joint marketing campaigns or lookalike audience programs beyond what is described in this policy.

7. PAYMENT PROCESSING

All payment transactions on our websites are processed through Shopify Payments and PayPal, both of which are PCI-DSS compliant payment processors. We do not directly collect, store, or process your full payment card numbers. When you make a purchase, your payment information is transmitted directly and securely to our payment processor.

Your billing address and basic transaction information (amount, date, product purchased) are retained by us for order fulfillment, customer service, and legal compliance purposes.

8. EMAIL COMMUNICATIONS

When you opt in to receive email communications from us, we will send you marketing emails approximately quarterly. These emails may include newsletters, product announcements, promotional offers, webinar invitations, and other communications related to our products and services.

We also send transactional emails related to your purchases and account activity, including order confirmations, shipping notifications, digital product delivery, and account-related notices. These transactional emails are necessary for the fulfillment of your orders and cannot be unsubscribed from while you have an active account or pending order.

You may unsubscribe from our marketing emails at any time by clicking the unsubscribe link at the bottom of any marketing email or by contacting us at [email protected]. We use Klaviyo to manage our email communications.

9. MEMBERSHIP AND COURSE PLATFORM

We use GoHighLevel to host our digital courses, membership content, and customer portal. When you purchase a digital product or membership, an account is created for you on our GoHighLevel platform. Information stored in your account includes your name, email address, purchase history, course progress, and any other information you provide within the platform.

Your login credentials for the course and membership platform are separate from any Shopify account credentials. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

10. DATA SECURITY

We implement commercially reasonable technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. Our websites use SSL/TLS encryption for data transmission. Payment processing is handled by PCI-DSS compliant third-party processors who maintain industry-standard security practices.

However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. In the event of a data breach that affects your rights and freedoms, we will notify affected individuals as required by applicable law.

11. DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Specifically:

• Customer purchase records are retained for a minimum of seven years for tax and accounting purposes

• Email subscriber information is retained until you unsubscribe or request deletion

• Course and membership account information is retained while your account is active and for a reasonable period afterward

• Website analytics data is retained in accordance with our analytics providers' standard retention periods

12. YOUR RIGHTS AND CHOICES

Depending on your location and applicable law, you may have certain rights regarding your personal information. We honor these rights for all of our customers regardless of location.

• Right to Access: You may request a copy of the personal information we hold about you.

• Right to Correction: You may request that we correct inaccurate or incomplete information we hold about you.

• Right to Deletion: You may request that we delete your personal information, subject to certain exceptions such as legal compliance obligations.

• Right to Opt Out of Marketing: You may opt out of receiving marketing emails at any time using the unsubscribe link in our emails or by contacting us directly.

• Right to Data Portability: You may request a copy of your data in a portable format where technically feasible.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days. We may need to verify your identity before processing your request.

13. CALIFORNIA PRIVACY RIGHTS (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights regarding your personal information.

• Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you, the categories of sources from which we collected it, the business purposes for collecting it, and the categories of third parties with whom we share it.

• Right to Delete: You have the right to request deletion of your personal information, subject to certain exceptions.

• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

• Right to Opt Out of Sale: We do not sell your personal information as defined under the CCPA.

To exercise your California privacy rights, please contact us at [email protected].

14. DO NOT TRACK DISCLOSURE

Some browsers have a Do Not Track feature that signals to websites that you do not want to have your online activity tracked. Because there is no industry standard for how companies should respond to Do Not Track signals, our websites do not currently respond to Do Not Track browser signals. We do, however, provide you with the ability to manage cookies and tracking through the options described in Section 4 of this policy.

15. CHILDREN'S PRIVACY

Our websites and services are intended for adults and are not directed at children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at [email protected] and we will take steps to remove that information from our systems.

16. LINKS TO THIRD-PARTY WEBSITES

Our websites may contain links to third-party websites, including social media platforms such as Facebook, Instagram, and TikTok. This Privacy Policy does not apply to those third-party sites. We are not responsible for the privacy practices of third-party websites and encourage you to review their privacy policies before providing any personal information.

17. CHANGES TO THIS PRIVACY POLICY

We reserve the right to update or modify this Privacy Policy at any time. When we make material changes to this policy, we will update the Last Updated date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our websites after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

18. CONTACT INFORMATION

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Tracey Hope-Ross DBA Starry Skies Design

Operating as Find Your Rage and Find Your Magic

156 Hobart Street

Danvers, MA 01923

Email: [email protected]

Website: findyourrage.com

Website: findyourmagic.shop

We will respond to all privacy-related inquiries within 30 days of receipt.